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PAIA manual.

The manual of Nomad Studio SA (Pty) Ltd under section 51 of the Promotion of Access to Information Act 2 of 2000, explaining how to request records we hold.

Section 51Private body manual
Request recordsForm 2
30 daysTo respond
In plain wordsPAIA at a glance
  • Anyone may request access to records we hold, subject to the Act.
  • Requests are made on Form 2 to our Information Officer.
  • We respond within 30 days.
  • Some records may be refused to protect privacy or commercial information.
Last updated 4 November 2026Version 1.0
Nomad Studio SA (Pty) LtdLast updated 4 November 2026

01Introduction

This manual is published by Nomad Studio SA (Pty) Ltd, which trades as Zali POS, to help people exercise their right of access to information under the Promotion of Access to Information Act (PAIA).

02Contact details

  • Company: Nomad Studio SA (Pty) Ltd
  • Trading name: Zali POS
  • Physical address: 134 River Rd, Khayalami Heights, Midrand, Johannesburg, 1684
  • Information Officer: [Name to be confirmed]
  • Email: support@zalipos.co.za
  • Phone: 069 795 6372

03The Regulator's guide

A guide on how to use PAIA is available from the Information Regulator of South Africa at inforegulator.org.za.

04Records we hold

  • Company records: incorporation documents, statutory registers and minutes.
  • Financial records: annual financial statements, tax records and banking records.
  • Merchant records: applications, agreements, verification documents and transaction histories.
  • Employee records: contracts, payroll and leave records.
  • Supplier records: agreements and correspondence.

05Records available without a request

Product information, pricing and policies published on this website are available without a formal request.

06How to make a request

Complete Form 2, available from the Information Regulator, and send it to our Information Officer by email or by hand. Include enough detail for us to identify the record, the form of access you want, and how you would like to be contacted.

07Fees

A request fee and access fee may apply, as set out in the PAIA regulations. We will tell you what applies before any work begins.

08Grounds for refusal

We may refuse access where the Act allows, for example to protect the privacy of a third party, commercial information, or confidential information of a third party.

09Processing under POPIA

Details of the personal information we process, why we process it and who we share it with are set out in our privacy policy.

This document is a working template prepared for Nomad Studio SA (Pty) Ltd. Have it reviewed by a qualified South African attorney before the site goes live.